Shipping & Delivery
Effective Date: Feb 15, 2024
Exploring Our Shipping Journey
At our core, simplicity defines our approach. Dive into the seamless journey of our shipping process:
- From the moment you place your order, it swiftly progresses to our Fulfillment Center.
- After meticulous processing, it undergoes a final thorough check before being meticulously packed.
- Once it meets our high standards, we entrust it to our reliable shipping partners, known for their efficiency and prompt service.
- Anticipate your order within the specified timeframe of your chosen shipping method during checkout.
- Throughout this voyage, from initial processing to ultimate delivery, your order is meticulously tracked, with prompt notifications of any significant status changes. We believe in sharing this journey with you, keeping you informed through emails every step of the way.
- Products are dispatched to the USA & Canada from our trusted supplier’s warehouse in Irvine, California.
Streamlined Order Processing
All orders are processed within 1-2 business days.
Transparent Shipping Costs
Transparency is key. Shipping charges for your order are calculated and displayed during checkout for paid shipping. The shipping cost depends on various factors such as order size, product quantity, shipping time, and destination. Each aspect is individually assessed for maximum accuracy.
During peak demand periods and adverse weather conditions, delivery times may slightly extend.
Tracking Your Order’s Progress
You can monitor your order once it’s shipped, with the tracking ID becoming available as soon as it leaves our facility.
To track your order:
- Visit the “Your Account” section on our website: Your order’s virtual GPS with all relevant information.
- Track your order status on the Tracking Page: The tracking ID is available in your account Orders page and in order status email notifications.
Remember, we’re here every step of the way, equally enthusiastic about your order reaching you!
Solving the Puzzle of Undelivered Packages
If your package seems to have disappeared, follow these steps:
- Verify the delivery status directly with the shipping company.
- Track your order status on the Tracking Page.
If you’re still left scratching your head, don’t hesitate to Contact Us.
We Deliver to…
- Your Home Address
- Your Business Address
- Your PO Box
- APO or FPO Military Addresses
What if you’re not available when your parcel arrives?
Depending on your parcel’s destination and size, it may be left in your mailbox, at your doorstep, or with a helpful neighbor.
More queries or need support with your order?
Feel free to Contact Us or utilize our Live Chat option.
Shipping Duration
Shipping time varies depending on location & shipping method. Here are our estimates: